Terms and Conditions
THE IN-SYNC DIET ONLINE SUBSCRIPTION AGREEMENT FOR CONVERT
HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
This page sets out the terms and conditions of your Convert membership (“Terms”) with us and applies to the provision of any of our membership services (“Convert”) which includes access to our platform for our Convert members via our Website (“you/your”) and sets out our commercial relationship with you.
No part of our Website constitutes a contractual offer capable of acceptance. Your application to us for membership constitutes a contractual offer that we may, at our sole discretion, accept.
Our shopping pages will guide you through the steps you need to take to subscribe to Convert. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
After you place an order, you will receive an email from us acknowledging that we have received your order. The Agreement between us will only be formed when we send you this order confirmation.
You agree that you are over the age of 18 years old and have the right to subscribe to our Convert subscription.
OUR RIGHT TO VARY THESE TERMS
We may revise these Terms as they apply to your order from time to time to reflect the following circumstances:
- Changes in relevant laws and regulatory requirements; and or
- For business purposes
If we have to revise these Terms as they apply to your order, we will contact you to you reasonable advance notice of the changes and let you know how to cancel the Agreement if you are not happy with these changes.
YOUR RIGHTS OF CANCELLATION / TERMINATION
As a consumer, you have a legal right to cancel a contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 no later than 14 days from the date you place your order with us.
This means that during the relevant period if you change your mind or decide for any other reason that you do not want to continue with Convert, you can notify us of your decision to cancel the Contract in writing by email.
Your subscription to Convert will continue until we receive written cancellation from you via email giving us notice to terminate, or if a renewal payment or any other payments due under these Terms are not received.
Subscriptions to Convert will automatically renew at the end of the initial subscription period at the standard rate as advertised on our Website from time to time until you cancel and we will continue to deduct the subscription fee from your credit or debit card every month unless either you or us terminate this Agreement.
Once payment for Convert has been taken, and subject to your legal rights to change your mind, we cannot issue any refunds to you. However, no further payments will be taken once you exercise your right to cancel your subscription to Convert.
If you cancel your Direct Debit instruction this will not automatically cancel your membership. If we do not receive payment then we will send two email notifications to you, each after three days and in the event of non-payment, your access will be automatically revoked.
We shall be entitled to terminate your subscription with Convert with immediate effect at any time, in the event that you fail to make a payment due or do anything that would result in a material breach of these Terms.
PRICE OF CONVERT
The price of Convert will be as quoted on our Website at the time you submit your order. We take all reasonable care to ensure that the prices of Convert are correct at the time when the relevant information was entered onto the system.
Your first monthly fee will be offered on a trial basis and of no charge to you. You will still be required to enter all payment details on our Website and the first fee will be deducted after the first month of subscription, unless otherwise cancelled by you.
Prices for Convert may change from time to time, but changes will not affect any period for which you have already paid. If we change our prices, we will email you with advance notice and you may choose to cancel your subscription at that time on written notice to us.
Our Convert fees do not include VAT and if this is applicable, this will be included in the ordering process when you subscribe.
HOW TO PAY
Payments for Convert will always be made in advance. You can pay for your subscription to Convert by using a debit card, credit card or via our secure third party providers including Paypal and Stripe as outlined on our Website.
If any payment due to us is not made on time, we may charge you interest on the overdue sum at the rate of 8% above the base lending rate of Barclays Bank. Interest will accrue on a daily basis from the due date until the actual date of payment of the overdue sum, whether before or after judgment. Any interest due must be paid at the same time as the overdue sum.
If you do not make the payment to us at the due time, we reserve the right to suspend your membership with us
Payment for Convert is charged in advance for the initial period you agree to when signing up and then continues until cancelled in accordance
EVENTS BEYOND OUR CONTROL
We will not be liable for any failure or delay in performing our obligations under these Terms that result from any cause beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond our reasonable control.
If any such event occurs that is likely to adversely affect our performance of any obligations under these Terms, we will try to inform you as soon as is reasonably possible, our obligations will be suspended and any time limits that we are bound by will be extended accordingly.
You will be subscribing to receive access to Convert which includes our monthly newsletter providing you with lots of tips and nutritional information.
Our ethos is based on the science and principles of evolutionary biology, overlaid with current scientific thinking in psychology, neurology and immunology. We encourage a healthy appreciation of food, exercise and hydration and we do not encourage calorie counting.
We will set out where there are risks of allergies in any recipe ideas, but you should be aware of this and note that these may contain foods from a list of 14 major allergy groups so food sensitivities and intolerances may occur. We therefore require you to read everything in advance.
Our advice does not constitute medical advice and you must ensure that both you and your GP or physician is comfortable with all the ingredients in any of our plans.
Any training routines contained within Convert are pre-set. We will send you details on the exact structure to follow; meaning the duration, repetition, range and amount of sets. This also includes guidance or correct lifting techniques through video links, webinars and PDF documents. You acknowledge that any routine involving any form of weight training is an individual consideration for you as you know your own strength. We may recommend weights in the course of our videos, but any such weights should be applied according to your own limitations and body weight. As such, any routines carried out by you are at your own risk and we shall not accept any responsibility for this.
LIMITATION OF LIABILITY
The membership benefits of Convert are provided on an “as is” and “as available” basis.
We shall not be responsible for any loss or damage to you under these Terms but in the event that we shall have a liability to you, our total liability for any loss or damage caused as a result of our negligence or breach of these Terms shall be limited to the total sum paid by you over 12 months.
Nothing in these Terms shall limit or exclude any liability by us for death or personal injury.
For the purpose of these Terms, “Data Protection Legislation” means the data protection legislation to the extent applicable from time to time: (1) national laws implementing the Data Protection Directive (95/46/EC) and the Directive on Privacy and Electronic Communications (2002/58/EC); (2) the GDPR; and (3) any other similar national privacy law including the Data Protection Act 2018.
This Clause shall not relieve either you or us of any obligations set out in the Data Protection Legislation and does not remove or replace any of those obligations.
We confirm that:
- when given access to any of your personal data, we will only process such data in accordance with Data Protection Legislation, to the extent necessary for us to perform the services in Convert, to comply with the laws, and in accordance with any instructions given directly or indirectly by you;
- we shall take appropriate technical and organisational measures to ensure the adequate protection of any Personal Data we may process whilst you subscribe to Convert;
- we will enter into any additional undertakings in respect of the protection of any personal data as you may require;
- we will immediately notify you of any personal data breach which we discover or become aware of during your access to Convert and will provide such assistance, support and co-operation as may be required by you;
- we will give such reasonable assistance as is required by the you in respect of any data request relating to personal data; and
- we will maintain accurate records required under Data Protection Legislation, maintain records to demonstrate our complianc.
You agree that we may process your personal data outside of the European Economic Area (EEA) or within a country which does not have an adequacy decision from the European Commission (Safe Countries) so long as we comply with our obligations under the Data Protection Legislation.
If you would like to change your contact details or preferences, please contact us.